Data Protection

Data protection

1. Legal Basis
1.1. The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Amendment Act 2018 serve the right to the protection of personal data. We process your data exclusively on the basis of the legal provisions (GDPR, DSG 2018, TKG 2003).

2. Basics
2.1. The data protection officer is Martin Rentenberger
2.2. It is particularly important to us to protect and keep safe all personal data that you entrust to us. In this document you will learn more about how we use and process your personal data.

3. Purpose limitation, legal basis, storage period and data recipient
3.1. We need the collected personal data for the fulfillment of the contract, billing, assertion of contractual claims, for customer service purposes and for advertising purposes. As part of the business relationship, you must provide at least the personal data that is required for the establishment and implementation of the business relationship. The data is collected, stored, processed and used for this purpose.
3.2. The legal basis for the processing of your personal data is, on the one hand, the fulfillment of a contract, legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, your consent (e.g. contact form, newsletter, cookies). Failure to provide the data can have different consequences.
3.3. We process your personal data [name, e-mail address, address, telephone number], if necessary, for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and also in accordance with the statutory storage and documentation obligations, which result, among other things, from the German Commercial Code (UGB), the Federal Tax Code (BAO) and until the end of any legal dispute, ongoing warranty and guarantee periods, etc.
3.4. Due to the division of our areas of responsibility, the data [name, e-mail address, address, telephone number] may also be passed on to one of our franchise partners. For example, if a customer contacts us and places an order with us via or, then we pass on the contact details to our sub-dealer, who then helps the customer on site

4. Contact form
4.1. Your details, including personal data, from our contact form will be sent to us via our own mail server (all incl. webmail), processed and stored on our server to process your request. This data will not be collected or passed on without your consent. We cannot process your inquiries without this data. All contract processors are obliged to treat your data confidentially and only process it within the scope of the provision of services.
4.2. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 (1) (a) (consent) GDPR.

5. Newsletters
5.1. You can register for our newsletter on the website using the double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. Without the disclosure of this data, the transmission of our newsletter is not possible. You can unsubscribe from the newsletter by clicking the unsubscribe link at the end of each newsletter.
5.2. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 (1) (a) (consent) GDPR.

6. Cookies and other tracking tools and web analysis
6.1. Cookies, other tracking technologies and functions of the web analysis service (google analytics) can be used in a variety of ways on our Internet platform. Cookies are small pieces of text information that make it possible to recognize the user and analyze your use of our website. The information generated in this way is transferred to the provider's server and stored there. They serve to make our website more user-friendly, more effective and more secure overall. Cookies are also used to measure the frequency of page views and for general navigation.
6.2. By using our website, you agree that we set cookies. You can refuse to accept cookies in your browser settings. How this works in detail can be found in the instructions of your browser manufacturer. If you decide against certain technical and/or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your end device until you delete them.
6.3. We have concluded a corresponding contract data processing agreement with the provider. They have committed themselves to us to comply with the applicable data protection regulations. You can request more information about the processors commissioned by us at
6.4. Your IP address is recorded but immediately pseudonymised. As a result, only a rough localization is possible.
6.5. Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 GDPR (particularly consent). Since the privacy of our users is important to us, the user data is pseudonymised.

7. Consent and Right of Withdrawal
7.1. If your consent is required for the processing of your data, we will only process it after your express consent.
7.2. In principle, we do not process any data of minors and are not authorized to do so. By submitting your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.
7.3. You can revoke your consent at any time at the following e-mail address: In such a case, the data previously stored about you will be anonymized and subsequently only used for statistical purposes without personal reference. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

8. Data Security
8.1. JGW GmbH uses technical and organizational security measures to protect stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.

9. WhatsApp
The customer agrees that JGW GmbH uses his personal data (e.g. name, telephone number, e-mail address, address, customer number) for communication regarding the services offered (in particular training courses, children's camps, etc.) using the instant messaging service "WhatsApp" from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
WhatsApp, Inc. receives personal data (especially metadata of the communication), which is also processed on servers in countries outside the EU (e.g. USA). WhatsApp passes this data on to other companies within and outside the Facebook group of companies. For more information, see WhatsApp's privacy policy ( JGW GmbH has neither precise knowledge nor influence on the data processing by WhatsApp, Inc. The customer can revoke this consent at any time without giving reasons for the future to JGW GmbH by post (Kölblgasse 34 Top 18, 1030 Vienna) or revoked by email (

10. Your Rights
10.1. You have the right to information from the person responsible, Martin Rentenberger, about the personal data concerned at any time. Unless there is a legal obligation to retain it, you have the right to have this data deleted and to object to its processing. You also have the right to correct the data and to restrict processing, to data transferability and to lodge a complaint with the Austrian data protection authority (Wickenburg-gasse 8-10, 1080 Vienna, email: ).
10.2. Regarding your rights, please contact us at or write to:

Kölblgasse 34/18
1030 Vienna

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